The doctors are great but I have a real complaint about getting medical documents. It took us three days to get her vaccination records for daycare. We had to keep calling and calling and the nurses kept saying they would email them to us but never did. We finally just had to show up and demand the documents in person. The same happened for her “return to school” letter after being sick. My husband and I called 3x a day for 3 days. They kept saying they would email the letter and never did. Today is day 5 and we still don’t have the letter….
Hi Leah, we're sorry for the trouble getting the medical documents to you. We have fixed the issue and will be reaching out to give you an update. Thanks!